FAQs
Answers to our frequently asked questions
What is Kokosend?
Kokosend is a convenient platform that enables you to send and receive money swiftly between West Africa and East Africa. We've recently expanded our services to include Value Added Services, allowing you to use your Naira (NGN) or Kenyan Shilling (KSH) to pay for airtime, data, bills, and even gift cards.
How do I send funds with Kokosend?
Sending funds with Kokosend is incredibly simple. Just follow these three easy steps:
- Quick and easy fund transfers.
- Multiple deposit channels for convenient deposit options.
- Internal funds transfer, allowing you to share your account balance with others.
- Multiple customer support channels, available round the clock.
Is Kokosend available for download?
Absolutely! The Kokosend app is now available for download. You can find it on both the Play Store and App Store. Join us to experience a new, simplified way of sending money and managing your financial needs.
What are the Value Added Services (VAS) offered by Kokosend?
Our Value Added Services (VAS) enable you to use your Naira (NGN) or Kenyan Shilling (KSH) to pay for various services, including airtime, data, bills, and gift cards. This expansion allows you to conveniently manage more aspects of your financial transactions within the Kokosend app.
How can I reach Kokosend's customer support?
We've made it easy to contact our customer care team. You can reach us through various channels, ensuring you receive assistance whenever needed. Our dedicated support is available round the clock.
Get started on Kokosend today
Download the app and start sending and receiving money across borders
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